never recieved my order but the sender is saying its delivered what can i do to resolve this matter

[rodjordan2012]

i bought a item on ebay and when i checked the status it's saying its delivered but i didn't recieve this item. saying it was delivered to a us adress but i live in canada

[nickdonato2]

Try going to My Ebay > Summary

Then click on the Tracking number for the item under Purchases

A window should pop up and it it you should see a blurb like this:

"This shipment has been transferred to Canada Post for delivery to the final destination #" and a tracking number for Canada Post

Click on that number which will take you to CP's tracking. You should be able to get more detail there.