what about COD charges?

[maggiemayshopper]

Hi,

I have had this happen to me before, most notably with a Kirby vacuum cleaner I purchased quite some time ago, and found that I had to come up with more shipping money.  This time it is shipping with Canada Post.  I received a Delivery Notice with an Amount Due of $17.82 and taxes on top of that.  I cannot have my item (which is a coat I purchased) until I come up with more money.  It looks like the Seller put a Collect On Delivery charge for the shipping people to collect more funds from me, which I think is unfair since I have already paid over $35.00 for shipping and handling and this extra cost seems to go back to the Seller from what I can figure out.  Please note that I have sent a message of enquiry to the Seller and have not had any response come back.  What can I do?

[femmefan1946]

More likely it is either the duty and taxes on an imported item OR the seller underpaid the postage and Canada Post, rather than sending it back to him, is charging you the difference.

In either case, if you want the vaccuum, you will have to pay Canada Post.

NOW,

You can contact the seller and let her know about her error. Remember if this is an undercharge on shipping that she should have been charging more and you would have been paying it in any case. Still, correcting the error is now her job.

You can leave appropriate feedback for the seller. The most effective feedback is calm and factual" Seller underpaid postage, $17 demanded on doorstep by PO"

You can leave Detailed Seller Ratings. The normal rating is five stars. The lowest Rating is ONE Star.

If it's sales tax and duty, it's your job as a citizen to know about it and pay. And if you complain in Feedback,your feedback can be removed.