I gave a seller negative feedback

for an item not  received because he has been a real jerk about it. I have been trying to get him to pay up for a while. He actually owes me for about 15 low priced items by now and he he is trying to blackmail me into changing my feedback to positive feedback before he will refund my money. I am still well within the 30 days after the latest due date. these items are all from shipments that contain more than 1 item. He has just left a lot of stuff out of each shipment. The same things each time. These were things I won on auction. i suspect that he doesn't even have these items, since he "accidentally" leaves them out each time (it's Barbie and Ken clothes and I'm buying 4 of each for my grand daughters and they generally come in separate shipments). 

 

Is the easiest way to go just to wait until the delivery date has passed and then try to get eBay to handle the problem by filing for each item? they don't seem to want to do anything until that due date has passed. There seems to be nothing in place to deal with items left out of larger shipments. 

 

I'm new to eBay and will not be ordering anything else, now that I see how incredibly - and it must be deliberately - bad their so-called resolution centre is. This is turning what started out as fun into a real nightmare for me.

 

I emailed him and reminded him that I have bought dozens of items from him and have many more opportunities to leave well-deserved negative feedback and told him that he can't blackmail me. And I told him that if he wants good feedback, he must refund my money for missing items promptly. 

 

Oh this guy is in China. No unhelpful comments about don't-deal-with-anybody-from-China please. I think I've figured that out. 

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Open each of those 15 (!) Item Not Recieved. disputes .

The Resolution Centre is at the bottom of this page.

Do NOT discuss this with your seller.

Ask eBay to step inand escalate to a Claim.

If the seller cannot prove DELIVERY (not shipping) you will be refunded

Do NOT accept an offer of a replacement.

 

If more than 30 days have passed since the last date for delivery, go to your Paypal account.

The PP Resolution Centre is at the top of your account page under Tools.

Follow the same path.

 

Never (in future) get into a discussion with the seller.

All you want is either a tracking number or a refund. Preferably the latter.

 

 

 

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