Ebay Global Collections asks me to pay, but already up to date?

I just got an email from Ebay Global Collections saying "KEEP YOUR ACCOUNT IN GOOD STANDING - PAYMENT NEEDED" 

and in the email it says

"Your eBay Seller Fees of CAD 86.46 on your XXXXXX account are due by your invoice due date. To keep your account in good standing, you must take steps to ensure the Current Balance due is paid by that date."

 

I already have the automatic payment set up, and been like that for almost 2 years now.  The above payment of 86.46 has already passed on the 15th like every month,  it shows that on my ebay account and on my paypal shows the amount was paid. 

 

Now my question,  should I just dismiss this email?  since everything shows that it is paid?  Really asking because it was paid the 15, and I got this email the 20 and I dont want to have my account suspended or have bad rep, etc.

Thanks in advance.

View Entire Topic

@cek12345678

 

To be clear, I was the one who called it a glitch; we haven't had official word form ebay about this. I'm 99.985 per cent sure that it is a glitch but, of course, I cannot speak for HappyP who would have likely left for the day by the time this hit the fan. She will be greeted with a big sh#tstorm when she returns to the office tomorrow. 

 

 

Ask a Question