Refund From Compromised Account

[salv34]

Hello, first time poster here and fairly new ebay user. 

So last week I purchased an item from a seller in the United States and used paypal. A few minutes later, I receieve an email from ebay claiming that the seller's account was compromised and that the transaction was canceled. The listing was also taken down. I was worried so I logged into my paypal account and and canceled my payment immediately. I believe the payment was still pending so I had the option to cancel it. I would also like to mention that I had zero funds in my paypal account so the payment was taken from bank account (used debit card). After I canceled the payment in paypal, it shows the payment as canceled and above it, shows refund pending. I also logged into my ebay account and the payment is displayed with the hour glass symbol saying the "payment is being processed." It's been like that for a week. I also contacted the seller if they could issue a refund but received no reply.

A few days later, I logged onto my bank's website and saw that the amount for the item has been deducted from my account even after I canceled the payment in paypal. On paypal it also showed the seller's email but it doesn't seem to be a valid email address. I used various websites to check if the email was real but didn't find anything. So far, I haven't received any reply from the seller on ebay and I didn't even bother contacting the email linked in paypal because the person who accessed the actual seller's account probably just put a fake email address down.

How should I go about this? If the refund on paypal still says pending, do I just wait until the seller issues one? This is assuming the actual seller has access to the account again. Or would the refund be transferred to my bank account after a few days? Any advice or clarification would be appreciated. Thanks!

***Also posted an image of what is displayed on paypal***

ebay payment.jpg ‏31 KB

[lady.stark]

Very good advice you already got here!

But also keep in mind that the seller cannot refund you since he never got the money when his account was hacked.