How Do I Fix Overdue Shipment?

[needsmorerobots]

This may seem silly. Someone else has asked this question last year on eBay.com and no one answered that seller. I'm hoping I can find a solution here.

For months I've been trying to find where to adjust the time zone for my account. I'm in Pacific Standard Time but when I mark any item as shipped past 9pm, eBay shows it as next day. 

Tonight I arrived home and fell asleep in front of my computer. I woke up past 9pm for eBay to acknowledge one of my shipments is late by 1 day. 

Is there a solution?

[lotzofuniquegoodies]

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@needsmorerobots wrote:

This may seem silly. Someone else has asked this question last year on eBay.com and no one answered that seller. I'm hoping I can find a solution here.

For months I've been trying to find where to adjust the time zone for my account. I'm in Pacific Standard Time but when I mark any item as shipped past 9pm, eBay shows it as next day. 

Tonight I arrived home and fell asleep in front of my computer. I woke up past 9pm for eBay to acknowledge one of my shipments is late by 1 day. 

Is there a solution?

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Going forward from your ID at top left go to seller settings>>>Shipping Preferences  and adjust time accordingly. When I checked my settings it was defaulted to Toronto Time. Appears now the only available option is America/Montreal.  You may need to play around with a time to find a time that will work best for you. Something you may want to confirm if there is alternative method with Tyler next Tues/Wed.

-Lotz

-Lotz

[kawartha-ephemera]

Lotz. I believe that same business day setting adjusts how late in the day an order can be received and still qualify for same day shipping. the time set there does not effect the seller's time of day shipping deadline.

[pjcdn2005]

As the other poster mentioned, the setting that Lotz is referring to only affects the time for same day shipping.