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no sales
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on 11-29-2012 07:45 AM
Up until July I was getting sales, since July absolutely 0 sales. No unhappy customers & I've updated my listings with new ones and added pictures, sweetened the deals. When I look at the counter few notice my listing. I get more business from my website. Anybody else notice ant change?
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11-30-2012
12:11 AM
Your Swedish customer who believes you wanted her to pay $110 for shipping may be the reason.
Not only are you not allowed to charge more than the shipping and handling fee you advertise for a given destination, but buyers do read those comments.
In addition, that buyer, and perhaps others, left Detailed Seller Ratings. If your DSRs drop below 4.3, your visibility in Search drops, your ability to list and sell is more difficult and you may lose fee discounts.
You can add a Response to the neutral. "$15 is shipping to USA not to Sweden" is calm and factual. Well, if that is the case.
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