Shipping Exclusions Not Appearing on eBay.ca

Hello,

I've recently updated my shipping preferences on eBay.com to exclude APO/FPO addresses from my listings. However, when I switch to eBay.ca, I can't see these settings applied.

It seems the shipping exclusions options are only visible and editable when I'm on the eBay.com site. I'm wondering if there's a way to apply these exclusions or set them directly on eBay.ca, or if they should automatically transfer between the two platforms.

Has anyone else encountered this issue, or can someone guide me on how to ensure exclusions work properly on both versions of eBay?

I’d appreciate any insights. Thank you for your help!

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Answers (2)


@cryptic_collectables wrote:

Hello,

I've recently updated my shipping preferences on eBay.com to exclude APO/FPO addresses from my listings. However, when I switch to eBay.ca, I can't see these settings applied.

It seems the shipping exclusions options are only visible and editable when I'm on the eBay.com site. I'm wondering if there's a way to apply these exclusions or set them directly on eBay.ca, or if they should automatically transfer between the two platforms.

Has anyone else encountered this issue, or can someone guide me on how to ensure exclusions work properly on both versions of eBay?

I’d appreciate any insights. Thank you for your help!


@cryptic_collectables 

devon@ebay 

I just checked my settings on ca. There is only an option to exclude PO boxes. On dot com they have extras like bases, po boxes and blocking shipping to Hawaii, Alaska / Protectorates. Unsure why there are these differences. Just know there are with frequently found many other examples between the 2 sites. I personally have never had any problems shipping to bases. Shipped to several in the USA, Italy, Japan, Hawaii and 1 or 2 others. Depending on channels and location only take slightly longer. You just have to make sure you have marked correctly/accurately to make sure item gets forwarded to who it is intended. (Similar to shipping c/o a freight forwarder)

 

PS. As a side you could block shipping to Saint Pierre and Miquelon, but why would anyone really want. From Canadian sellers perspective there have been sellers who wanted to block shipping to air stage offices, the far north and Alaska/Hawaii but that option is not available. 

On dot com they have extras like bases, po boxes and blocking shipping to Hawaii, Alaska / Protectorates. Unsure why there are these differences.

PO boxes are because some sellers  use couriers like UPS who cannot deliver to USPS post boxes. (This may have changed recently.) And others block them because those sellers did and they are copy/pasting their ToS.

This is really dumb, because PO boxes are the safest addresses, way better than a box at the end of the driveway, handy for 'porch piracy'.

 

Ignoring the usual paranoia of Americans, residents outside the lower 48 states are charged more for shipping than mainland prices.

And while some sellers will decide to make the decision for their potential customers that the buyer can't afford it, some may also react to the higher fees paid when shipping is higher.

 

I sort sympathize with the APO addresses, since the demographic covered by troops is also the demographic with the highest delinquency and criminal behaviour rates- 15-35 and male. But like PO boxes, there is no real problem with delivery, even to overseas bases.

 

Canadian sellers tend to be more comfortable with selling internationally and since we have a smaller number of troopers, orders from a military address are less frequent than those from Nunavut.

 

The reason eBay introduced the GSP and now eIS was to encourage international shipping by xenophobic and paranoid sellers by offering greater protection than with domestic sales and freedom from the terrifying prospect of making  a customs declaration.

 

TL/DR  - Americans are scared of the internet and of selling online.