getting a message that ebay's server is down - its not you its us - cant print shipping label

[bentley65]

Hi everyone -  I am trying to print a shipping label and all day i have been getting a message saying our server is down - it's not you it's us. Has anyone else gotten this message? How long does this usually last? i am hoping to get my label printed asap for my buyer. So far I have tried 5 times to print and get the same message each time. is there any way i can go into Shippo and print the label or would the info not be downloaded?

Sherie

[lotzofuniquegoodies · Accepted solution]

@bentley65 

From your Seller's Hub page you should be able to click on previous order can then click on print shipping labels. Seeing the same error message.

Secondary way would be to sign into Shippo directly. Make sure it is a secure address and then you should be able to access your current orders. Shippo login attached.

https://goshippo.com/login/

-Lotz

[bentley65 · Accepted solution]

thank you for this information - have a wonderful day!