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refunding tax
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on 01-21-2021 09:19 AM
Hello everyone, I have a customer that wants a refund. He wants purchase amount, shipping and taxes that he paid. No problem refunding purchase price and shipping but I do not see where I can refund taxes. Does paypal refund tax automatically once a refund has been issued? Thank you.
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01-21-2021
10:33 AM
If he wants a refund and you haven't shipped, cancel the order so you can recover your eBay fees.
If he wants a refund for another reason, get him to open a return request and then just close it out immediately. Taxes will be refunded automatically.
If you are refunding for some reason outside this and taxes collected by eBay, when you generate a refund in PayPal, it will refund taxes as well.
The only thing about doing it that was is you will lose eBay and paypal fees.
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