Canadian sellers - Shipping calculator not showing results to US locations

[fine-eclectic]

Few weeks ago i had someone ask me for a shipping quote to the US is when i realized the shipping calculator was not generating results for Canada Post to the US.

Thought they fixed it but it happened again today and i see more/all my listings all of a sudden have the same problem. Apparently eBay knows about it but did not fix it nor alert Canadian sellers. Check your listings to see if this applies.

[lotzofuniquegoodies]

Momsqueen.....For your  Disney FROZEN Musical Magic ELSA & ANNA Listing, just curious, is the postage for multiple units by Xpresspost/Tracked Pkg USA set up using Ebay's shipping calculator or a calculation you chose? Rate displays as 75.24 for 4 units by Tracked Postage to USA and 49.84 by Xpresspost. Not sure of what your final package dimensions would be for this item but believe total weight would be over 1 KG and would not be ship-able using Tracked Service. 2nd Observation its displaying more expensive to ship by Tracked vs Xpresspost. This is seldom the case. Are you subsidizing postage for this item or is this same error I have been trying to get resolved since Nov 2017 with 0 success?

-CM

[momcqueen]

That Tracked Packet rate is correct despite being illogical. If for some reason a buyer needed to buy four of that item and chose the slowest, most expensive option to get it to their address in the USA, it would need to ship in four separate packages via Tracked Packet. Or I would use the $75 to buy Expedited Parcel on their behalf and refund them the difference. Xpresspost displays a correct price and is clearly a better deal for any quantity of four there.

[momcqueen]

And, yes, that is set up as Calculated Shipping. In short, it is calculating properly if illogically.