Item did not arrive, file closed

edwmuch93
Community Member

Hello,

 

ebay has closed my file on an order that has not arrived. I do not know how to contact ebay to get this issue resolved. Please advise.

Thanks

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As a Buyer or as a Seller?

 

a claim on ebay for item not received can only be opened in the 30 days after last estimated delivery date.  It will close if not escalated to ebay.

 

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