Sign in problem with internet explorer

max2646
Community Member

I found that sign in to ebay Canada is not working in internet explorer if I use my ebay username and password.

However

  • I can open my ebay Canada page in internet explorer if I sign in with google
  • I can open my ebay Canada page if sign in on Microsoft Edge

Has anybody found this behaviour when signing in?

Accepted Solutions (1)

Accepted Solutions (1)

tyler@ebay
Community Member

Hi @max2646 - I'm not entirely certain what's happening, but some folks on .com were experiencing something similar. A good portion of them found that the workaround found here helped. 

 

Will you give that a try and let us know if it works out? Thanks!

Answers (3)

Answers (3)

mcrlmn
Community Member

Using Firefox without issue, except to be asked if I'm a robot a couple of times over the weekend.

 

I was curious, and just tried to log into eBay.ca on Internet Explorer.

I had the same issues you mention.

I am having the same problem, have to go to Chrome to sign in. Along with me not being able to pay my seller fees, and all the hundreds of other glitches that are years old and never been fixed, ebay is almost nonfunctional.

Yes, I first noticed it late last week. I can't sign into eBay.CA with IE but I can sign in on eBay.COM with Internet Explorer. 

 

eBay.COM has a different sign-in page then the one on eBay.CA.   

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