watchers and views of listings have reset to zero

For the last two weeks my item 'views' and 'watchers' have been mysteriously disappearing and reappearing.  Right now, they are all at 'zero'.  

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tyler@ebay
Community Member

@bcbassboy wrote:

For the last two weeks my item 'views' and 'watchers' have been mysteriously disappearing and reappearing.  Right now, they are all at 'zero'.  


Thanks for the tag @femmefan1946 (and sorry to be late to the party).

 

Hi @bcbassboy - this is an ongoing technical issue we're working to get resolved. Your items are still able to be viewed and views are still recording, but there's an issue with the display of them in the Active Listing section of Seller Hub and Selling Manager/Pro.

 

I've gotten your account added to the open ticket, and I hope to see this resolved quickly.

 

Also, to clarify, @pinetreecottage: This is not an intended change, but a technical issue. As far as I'm aware, there are no plans to remove views and watchers from your tools. I've added your account to the ticket as well. Thanks!

 

**Edit**

I totally skipped over @finders_books comment. Got you added too!

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