Create a fake account since ebay.ca is in 19th century again.No email support...

meatb_79
Community Member

Create a fake account since ebay.ca is in 19th century again.
No email support, no technical chat. Just phone call and ONLY English.

 

If I stop to buy on ebay.ca, it's because I'm tired to need to call them to prove who I am.

 

I buy on AliExpress, amazon.ca, newegg.ca and other and NEVER so complicated like ebay.ca.

Which ask all time verification since they don't know VPN exist. They don't know IP mean NOTHING really.

 

But anyway. I will continue other place, and I'm sure a day eBay will stop to exist since they don't care about their "business". Slow, no modern people there. And ready all time to ask verification all time.

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was all this 


@meatb_79 wrote:

Create a fake account since ebay.ca is in 19th century again.
No email support, no technical chat. Just phone call and ONLY English.

 

If I stop to buy on ebay.ca, it's because I'm tired to need to call them to prove who I am.

 

I buy on AliExpress, amazon.ca, newegg.ca and other and NEVER so complicated like ebay.ca.

Which ask all time verification since they don't know VPN exist. They don't know IP mean NOTHING really.

 

But anyway. I will continue other place, and I'm sure a day eBay will stop to exist since they don't care about their "business". Slow, no modern people there. And ready all time to ask verification all time.


just a rant...


The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that mean giving you the advice you want to hear instead of the advice you need to have.
https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.
https://twitter.com/askebay?lang=en

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
 

Since the reps work out of the USA not Canada you are unlikely to get anyone who speaks French, but you might find a rep who speaks Spanish or Tagalog/ Filipino.

Ebay spot suspicious activities. If you need to use vpn and change your IP adress to purchase, this is indeed spotted as suspicious and totally understandable. They simply protect sellers from scammers. Anyone banned could create new accounts and come back scamming, indefinitely, with you logic.