on 09-06-2024 04:39 PM
Contact your seller to make sure the seller has not shipped yet.
Buyers can change the shipping address at checkout right up until payment is sent. After that, the shipping address for that transaction cannot be changed.
The seller is required to ship to the address that comes with the payment or lose all protection in the event of an "item not received" case. Scammers often send messages urging the seller to ship to another address, so sellers are rightly wary of such requests.
The seller can cancel the transaction and relist to allow the buyer to purchase again and provide the correct address, but sellers are not required to do any of that.
Make sure that any old addresses are deleted from your account and that your current address is set as the Primary Shipping Address so that it appears by default in any future orders.