Is there a call number to speak with an agent to confirm my correct address?

venjef0
Community Member
I made a purchase & afterwards the incorrect shipping address appeared in the details of the purchase & shipping. I corrected & updated the new address again then refreshed but old was still showing. Is there contact number in international hub in glendale heights, il ? I live 3000 miles away from the last address in the middle of the ocean, so I will not be able to just run over and pick it up! I need to know that my package will be delivered to the new address on my account please. 
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@venjef0 

 

Contact your seller to make sure the seller has not shipped yet.

 

Buyers can change the shipping address at checkout right up until payment is sent. After that, the shipping address for that transaction cannot be changed.

 

The seller is required to ship to the address that comes with the payment or lose all protection in the event of an "item not received" case. Scammers often send messages urging the seller to ship to another address, so sellers are rightly wary of such requests.

 

The seller can cancel the transaction and relist to allow the buyer to purchase again and provide the correct address, but sellers are not required to do any of that.

 

Make sure that any old addresses are deleted from your account and that your current address is set as the Primary Shipping Address so that it appears by default in any future orders.