Not getting help from ebay

[cs_admin_1951]

I didn't receive one item ordered in Jan 2020 , i did open a case in the resolution center, and in the last 7 days I'm trying to get eBay to sep in and help me as they did in the past but I got this message "  

Oops, we had a technical hiccup

Please try again later.

 

[femmefan1946]

@elizabetirvin_4 

It's best to open a new post rather than tag onto one -- even if it appears to be "exactly the same".

If it is the same, and your order was paid for in January, Paypal's Buyer Protection ran out 180 days after payment, which was sometime in June.

If there are actual differences, start a new post for accurate advice.