Ebay coupon

In the Nov. sellers newsletter, which was sent to my personal email (but NOT in Ebay messages!)  one could activate an offer to receive an Ebay coupon for up to $50 CDN by listing, selling and getting paid for items valued at least $50 within the specified period. Sounded too good to be true, probably was.  But I carefully read all the fine print and checked all the boxes.  The coupon was to be issued "within 2 weeks" of the end of the promotion (Nov. 17).

I still have not seen the coupon.  I would at least like to know what box in the fine print I missed.

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I received my $50 Coupon Code as a Seller, but can't redeem it on either eBay.ca or eBay.com. The message I keep receiving is "Discount/Redemption codes can't be used with the payment option you selected" though I selected PayPal, as per the coupon guidelines. Also, I am not purchasing any "excluded" items -- so am left unsure as to why I continue receiving this message, despite trying everything. Is this coupon a dud?