Invalid Postal Code - Can not ship to address - Buyer can not complete payment

[vabcan]

I purchased a tool from a seller in Quebec, Canada on ebay.ca. Ships World Wide. I live in BC, Canada. When I try to check out I get this message "Invalid Postal Code - Can not ship to address -  Buyer can not complete payment - Update your shipping address and try again." I request an invoice and select to send a copy to myself, neither the buyer or seller recieve the invoice request. I can only contact the seller through ebay messages. I phoned ebay, they checked all my settings and said the problem is not at my end and I need to check with the seller. I have asked the seller to contact ebay. Ebay won't contact the seller. I now have an item sitting in the cart for over 3 weeks now, constantly reminding me to pay.   We are both in Canada, how can this be so difficult for ebay to resolve?

Shipping and handling

Shipping cost cannot be calculated. Please enter a valid postal code.

Item location: Saint-Eustache, Quebec, Canada

Shipping to: Worldwide

Excludes: Qatar, Saudi Arabia, Morocco, Kuwait, Macedonia, Ukraine, Russian Federation, Belarus

[femmefan1946]

The only way a Canadian seller can Block shipping to Canada is if his listing was not on eBay Canada.

Did you find the item and seller here on dotCA or were you on the parent site dotCOM?

We have to sell on the site where the item was originally listed, but can Block any other destination.

[vabcan]

I bought it on .ca as we are both in Canada and he quoted me Canada Post shipping so I used Buy it Now on March 9, 2022. I sent a message last night to inform the seller to fix his shipping or cancel the item. The only way to get a quote on their 897 items is to use a USA zip code. I have never had a problem buying in Canada or the USA until now. This makes no sense. I did notice something odd in My Message that the seller gave me a shipping quote that a date 03 April 11:17 in RED below item ends column next to the 09 Mar reveived date. No idea what it means. Thanks for your input.

[femmefan1946]

@vabcan I wasn't clear enough. Was the item listed with BOTH USD and loonies as the price? That would indicate that , while you were shopping on dotCA, he had listed it on dotCOM. And as I said, he could Block shipping to Canada if he listed on dotCOM. Probably accidental, but it's the only scenario that works, to my mind.