Is there a call number to speak with an agent to confirm my correct address?

venjef0
Community Member
I made a purchase & afterwards the incorrect shipping address appeared in the details of the purchase & shipping. I corrected & updated the new address again then refreshed but old was still showing. Is there contact number in international hub in glendale heights, il ? I live 3000 miles away from the last address in the middle of the ocean, so I will not be able to just run over and pick it up! I need to know that my package will be delivered to the new address on my account please. 
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The phone clerks work for a subcontractor not for eBay, and are in Utah or the Philippines.

You  want the eBay employees assigned to social media.

 

The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.

 

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

 

https://www.facebook.com/ebay— Message button in upper right on landing page.
#204760888466
https://www.instagram.com/ebayforsellers/

 

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.