Returning to China - seller provided untracked label

[kishytech]

I have run into a bit of a situation I'd appreciate some input on.

I purchased two LCD panels (for laptop computers) from a seller in China. The panel in question is considered very hard to find as it is out of production, but the listing was clear that I was buying the exact part number I wanted.

I received two LCD panels with the correct part number but which are obviously incorrect. Either the label has been fabricated or the part has been rebuilt with inferior parts...either way, it is a counterfeit item, and the differences about it make it unusable for my needs.

I contacted the seller through the return mechanism and after some back-and-forth, including multiple very small refund offers where I could keep the items and get back up to about 10 percent of the amount I spent, the seller did provide a paid-for return shipping label. However, the label they provided is for an untracked shipping service.

In my opinion the seller has demonstrated that they are dishonest, or at least a little shady.

I believe that if I mail this item back using the untracked label they have provided, the seller will claim to never receive the item.

Do I have any recourse if that happens?

There is no way to escalate/involve eBay in the return process after a label is provided...it takes away the option to ask for eBay to step in and help. How would you proceed in this situation?

[reallynicestamps]

. The credit card receipt half of the label indicates that it has "delivery confirmation" however Canada Post says this label has zero trackability

That's okay.

We use the term 'tracking' constantly, but it is Delivery Confirmation that eBay and Paypal actually want.

They don't care where the item is, or where it might have been, they want to be assured that it has arrived.

I cannot even receive a receipt from the post office proving that I dropped the item off,

Do you have a pencil? Do you have paper?

Write down the Delivery Confirmation number before you hand the package over.

Then put that number into the Dispute.

The "receipt" is the number not a stamped piece of paper.

[kishytech]

I appreciate the point you're driving at, but I don't think we're on the same page. It seems to me that if I cannot substantiate that I shipped the item, I do not get my refund, at all, because as the other person here said, the case closes before the item arrives, and then the (established as dishonest) seller can just not refund me and have no repercussions. I have been told that even with delivery confirmation the website will not show that I shipped the item. In my eyes, it doesn't matter if the seller receives the item or not - either way they are going to try to not pay me, so what matters is proving that I dropped the thing in the mail. Does eBay really enforce the giving of refunds potentially 90 days after the case has closed? Surface mail out of Canada routinely takes that long.