seller refused to ship and refunded my payment. so how do i report seller to ebay?

zgab7161
Community Member

i won the auction. paid within 3 days. seller refused to ship and said he sold to another. seller refunded my payment. won't the seller be punished for this? how do i report the bad seller? very difficult also to communicate with him. i left him a negative feedback and now he left me a positive feedback with negative statements. bad ebay experience with seller.

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zgab7161
Community Member

thank you heidilynn0_3. i've now reported and will have to wait 24-48 hours.