Seller disappeared soon after purchase

[warlav-12]

So today I made a purchase that seemed too good to be true. I have never used eBay before but had read about eBays money back guarantee and thought it was worth a shot.. soon after purchasing I returned to eBay and found the seller did not exist any more... How are sellers able to take payments and disappear? I only made the purchase an hour or so ago - Can the purchase be refunded or is this going to play out over the course of several months??

[marnotom!]

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@warlav-12 wrote:

 soon after purchasing I returned to eBay and found the seller did not exist any more... How are sellers able to take payments and disappear? 

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eBay members' accounts don't vanish into thin air.  Are you still able to look up the listing?  Is the seller's ID still there?  If so, is there a message stating that the seller is no longer a registered user?

We need a bit more information on how you "found" that the seller didn't exist before we can provide informed advice, but while you're waiting, read up on eBay's Money Back Guarantee here:

https://www.ebay.ca/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?...

[femmefan1946]

The seller has been booted off eBay. We know that because it takes months for eBay to close an account on the member's request*.

Has eBay been in touch in any way?

Go to your My eBay->Purchase History and find the item .

On the right there is a dropdown menu.

On the menu is -> more items-> I didn't recieve it.

Follow instructions, making it clear that the seller is Not A Registered User (NARU).

If necessary, you can get a refund throughPaypal or your credit card, but eBay is usually fastest.

Your payment is still being Held by eBay and Paypal , by the way.