on 12-22-2021 06:45 AM
I bought two Blu-rays for a family member from the US.
The items were sent in one package tracked from the USA. Instead of being sent to Canada to me, the international courier ships it to Australia. This is when the updates stop. Time goes by and nothing. I file for an item not received.
Seller refunds me but asks if the parcel turns up to refuse accepting it. It'll then be shipped back to the seller.
I'm at work when the package is arrives at my home via Canada Post. Instead of a straight delivery someone at my home ends up paying $22.00 to CP because CP delivered it Xpress Post. I believe I was charged for the screw up.
I've already replaced the items by buying from another seller. How do I return the parcel and get my money back from Canada Post?
Xpresspost should have nothing to do with the $22
Canada Post would be collecting sales tax on the import plus the processing fee of $9.95
If you can still contact the original seller, you could to sell it back to him for $22 plus shipping cost.
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