incorrect info on customs form costing customer

[duncan-7843]

Why did eBay list my trading card as “metal” on the customs form and cost me an additional $50?

There is no metal in a hockey card. Literally zero reason or logic to list a non metal item as metal. Now it’s a huge problem to get reimbursed and will be months if ever.

[pjcdn2005]

@marnotom! 

When the EIS is used and customs fees are not prepaid and are due, I'm sure that there is a customs form on the package.  I do recall someone mentioning that they had to pay the $10 processing charge to Canada Post when they paid tax on an EIS package so I'm sure that there was a customs form on the package.