purchase of travel suitcase

Hi,

my name is Avi

Few days ago I logged in as guest and purchased 3 suitacases and paid for it,

I have no update from seller, can someone help?

thank you

Avi

 

 

Accepted Solutions (0)

Answers (3)

Answers (3)

You bought.

You paid.

The seller has up to five days to get your purchase shipped.

Have they marked the purchase shipped?
Look under My eBay->Purchase History-> All Purchases.

Because your purchase should be bulky, he would be using a Parcel service and those normally have tracking numbers, which you should be able to use.

EBay also sends you the window for delivery when the purchase is marked shipped.

This is automatic and does not require anything on the seller's part.

If this has not arrived in your emails look again at My eBay-> Messages.

 

Come back here if you still have concerns.

 

OOPS!

Missed that you were a Guest Buyer.

I have some boilerplate from eBay about that!


If you bought an item as a guest, you'll need to sign in as a guest user to view your order details. Follow these steps:
1. If you're signed in to eBay, sign out to avoid any error messages.
2. Find your eBay guest order confirmation email—the subject line starts with "Guest Order."
3. Select View order details in the email.
4. Enter your email address and access code to sign in as a guest user.
5. From Order details you can choose to contact the seller, leave feedback, or return the item.

 

Since we are users like yourself not customer service,  we can't see what your purchased.  Are you saying that you purchased as a guest, not with the ID we see here?  The following link may help you navigate the site as a guest.  Make sure that you are signed out of your current eBay ID.

https://www.ebay.ca/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065

 

A - this is a member board we are all users like you. Not eBay support
B - there is nothing to really do until the estimated delivery date passes
C - you should delete your personal info asap.