"We need to validate your identity before you purchase this item." message?

dakuk_99
Community Member

Received this message when trying to purchase a gold coin.

 

We need to validate your identity before you purchase this item. Thanks for understanding.

Please follow the directions below to continue:

1. Receive an automated call at the phone number we have on file for you.
2. Remember the PIN (Personal Identification Number) you receive during the call.
3. Submit the PIN number to complete verification.
4. Click on “Item I last looked at” to make your purchase.

Click here to Place Call

 

The Place call link does not work. Suggestions?

Accepted Solutions (0)

Answers (2)

Answers (2)

marnotom!
Community Member
Is this an item from a Canadian or US seller? Which site are you using for this sale: eBay.ca or eBay.com?

How aggravating, but at a guess, coin sellers will be happy to hear that buyers in such a high value/high fraud category are being vetted.

If that is indeed what is happening.