HI - I've spent too may hours trying to resolve this, so hopefully someone can point me in the right direction. (unfortunately my search revealed more issues: Listings quoting more for shipping then is stated in my policy ...erg)
ok- I made an exclusion list early on, mainly copied a seller's that had over 10,000 sales. Greece was on this list. 2 yrs ago a buyer in Greece contacted me, I was able then to allow him to purchase. He has returned for more; now I can't get the restriction off to allow him to purchase though (2 listings) - I've tried trading to another ship policy that was set up prior to me adding an Exclusion List to a couple policies. Even though on the Listing Form , the shipping Policy pops up and says " No countries Excluded" - on the Posted Listing shipping shows the Exclusion list: Greece missing. I found a place to Edit this list but it never takes me to the list, just goes into a loop , directing me to info on the topic. I even added his name to the Buyer Exemption list - twice -Nope he still can't purchase..( I have NO other names on the exemption list either) . I unpopulated the box in Buyer's (preferences? ) just forgot the name ,Specifics? - anyway the option to " Not block Restricted Buyers from Purchasing from you " - Still he cannot Purchase... Very frustrating and both listings under C$12.00 , thus too much time now on this little order. Many thanks for any hints. Thank-you - Melanie
