How to deal with a surprise FedEx bill?

[drj35a9]

Hello Everybody,

I recently sold a model car to an eBayer in South Korea and I paid $80CAD to ship it there, using Canada Post Priority. I understand this service is a joint collaboration with FedEx

While the package reached safely last week, I got a surprise invoice from FedEx this week and apparently I owe them $338CAD. The invoice also claims that I used their International Priority shipping, when really I only shipped it at the local Canada Post office.

Has anybody else had the same issue? If so, how did you resolve it?

[ypdc_dennis]

Perhaps your Buyer refused to pay FedEx -- Duty and taxes will be collected from the person receiving the parcel when it’s delivered. And FedEx is trying to collect from you instead. Or they want to hit you up for the cost of returning. Or both.

The invoice should have more details other than a demand for money.