on 06-25-2012 07:50 PM
I ship from Canada, small parcel post here has no tracking only proof that parcel has been accepted by the post office. That kind of shipping is in the range of $10 to $12.
To get a tracking for USA it costs $20 and for rest of the world only way is to send it surface 6 weeks trip at the cost of $40 or more. Most of buyers do not belive it and when I send them the Link to CPC they demand the cheap no tracking way.
I put this in my listings; Shipping Terms: Without Tracking $10.00 packing/shipping to USA $20 with tracking $12 without tracking for all other countries and $40 with tracking. $12.00 for Canada with tracking, Please chose the method! I will not be responsible for shipments without tracking number.
Is there a better way? Most of my items are to low price to pay for the shipping.
Hello 'noname',
If you don't mind my saying, a buyer would be foolish to opt for the more expensive shipping because a Delivery Confirmed service is to your advantage to retain seller protection. A buyer already has buyer protection. So if you wish to send things that way, fine, list that as your only shipping method, - at least on more expensive items.
On cheaper items it may not be worth it to use Delivery Confirmation (that's what a paypal dispute requires, - not the same as 'tracking') so what most sellers do is add a little pinch of 'personal insurance' to the item price and/or shipping fee of each item, to cover them in the eventuality of a Not Received claim.
Canada Post can be expensive internationally. 'Proving' just how expensive was not a great idea as you now know, and you can't realistically expect people to be happy about the higher fee when they can get it for less. You're the seller, - so take charge of your own business. Choose a method of shipping (YOU do the choosing), state that in your listings, and let it stand.
And another thing or two about your listings, if I may, 🙂 using big red letters to tell buyers that you are not responsible for lost articles (when in fact you are), and exclamation marks to demand they pick a shipping method sounds, well, it sounds awfully unfriendly. To the wrong ears it may sound like you are unreliable and hiding behind that clause as a way to not send the item. There really are sellers who promise an item and don't send it, so you never want to look like one of those.
More importantly is that Note #3 you've got, - I would think a great many people would find that keenly off-putting. You would do yourself a kindness to remove it entirely.