Trouble with Calculated Shipping to USA

Hi,

I am having trouble calculating shipping to the USA.  I try to use metric measurements and I tried to add an additional centimeter, but when I hit calculate shipping, it shows "Page Not Responding".  or all the services are greyed out.

I tried to change my measurements to imperial and now I can't change it back. 

I am able to show calculated shipping in my listing to Canada but not to the US

 

Does anyone have any ideas ?

 

Thanks very much

ShirleySmiley Happy

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@mags_finds wrote:

Hi,

I am having trouble calculating shipping to the USA.  I try to use metric measurements and I tried to add an additional centimeter, but when I hit calculate shipping, it shows "Page Not Responding".  or all the services are greyed out.

I tried to change my measurements to imperial and now I can't change it back. 

I am able to show calculated shipping in my listing to Canada but not to the US

 

Does anyone have any ideas ?

 

Thanks very much

ShirleySmiley Happy


Hi Shirley,

 

Please reach out to Customer Support to see if they can help out.

 

Thanks, 

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