on 07-01-2012 07:45 AM
I declined the sellers offer to cancel transaction because it was made without any explanation. Because the seller is having a problem with his Paypal account I must now agree to the cancellation but I don't know how to proceed. Please help.
Before simply reacting to decline, it may have been reasonable to inquire with the seller why he was asking to cancel. Well, the bad news is that the only way to cancel a transaction is for the seller to offer a Request for Cancellation. Once. A seller is not able to do it a second time. Now he will have to pay fees on that amount, -- so as you might imagine, he will not be particularly fond of you. Oh well, if, as you say, he offered no explanation, he must assume part of the blame. If you wish to see how the cancellation process works, have a look at the following link:
http://pages.ebay.ca/help/sell/cancel-transaction-process.html