Has anyone else encountered shipping problems with the EAG programe?

[cek12345678]

Three times my buyers have been told that I dont ship to the USA even tho I have shipped hundreds of items.

Spoden to Ebay customer service more than 5 times in total - no one can explain the issue.

One insisted that it is because I am not enrolled in Global ship in Canada! Another said it is my shipping preferences. Does anyone one know why my EAG buyers in the USA are being told that I dont ship to the USA from Canada ?

[marnotom!]

If these listings aren't showing up with US shipping information, they shouldn't be showing up in searches on the .com site, where these users are likely looking.  I'm wondering if these "buyers" are trying to play you and somehow get you to ship outside of the Authentication Program.

Did you check the listings to see if US shipping shows up for you?