How can I change payout currency from USD to CAD.

[arteis]

When that MP nightmare started, I was told that I had to wait a year before I can change my payout currency.

$1000 extra exchange fee paid later, 1 year has passed and now I want to change my payout currency from USD to CAD. Each week that this change haven't been made I loose $25 in extra exchange fee.

Reading on the community post it looks like I will not be able to change it FOREVER!

Can that be true, did I lost $1000 per year by clicking the wrong button? If so that is simply crazy! Only mariage should be consider a lifetime contract!

I have waited one year like Ebay forced me too now they better hold their end of the deal!

Keven Noel

[marion3838]

Any updates? I also want to change the payout currency. Thanks

[femmefan1946]

Yes this is what support just told me... So I will loose $1000 per year forever and ever. On top of the 'legit' $500 of exchange fee because they cannot handle 2 currency, like Paypal could.

Each time changes come, Ebay become worst and worst.

"Told" as in you were on the phone?

You weren't talking to an eBay employee. The phone clerks work for a sub-contractor in Utah and are poorly trained. At least the Philippino clerks realize there are more countries in the world than the USA.

Use social media.

With the holiday, you may not get an answer until Tuesday, but these are well-trained eBay employees and have some authority.



https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.
https://twitter.com/askebay?lang=en
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.



And you get a transcript which you can review to see if what you heard was actually what you were told.