Canada Post not getting signatures during Covid-19 outbreak.

[lighthouse-numismatics]

Thankfully Canada Post is delivering but they are not asking for or accepting signatures on registered or express post packaged within Canada.

How does this effect ebay sellers in Canada from non arrival claims ?

Thanks for replies.

[tyler@ebay]

Hi @lighthouse-numismatics - for purchases of $750 or greater we still expect you to send with Signature Confirmation in order to be fully protected. Canada Post's temporary process is to no longer make the recipient sign, but instead apply safe drop procedures where possible, or leave an attempt of delivery notice card where not. (link here)

You are still covered if either of those situations occur. 

For items less than $750, you are not required to send with signature confirmation, and a regular tracking number would provide protection. Thanks!

[lighthouse-numismatics]

I believe this means I can only sell items less than $750 since Can Post nor FedEx are delivering with signature options now. Ebay is aware of this so please address it in a broader way as many CDN sellers are not aware of these changes from these shipping companies

[femmefan1946]

@lighthouse-numismatics The important word here is "delivering". The buyer will get a Notice and will have to pick up their purchase at the PO and sign at the counter after presenting appropriate ID. This is actually slightly more than a signature at the door, where being in the house and apparently being an adult is enough.

[lighthouse-numismatics]

Thanks for reply. But NO, the customer does not sign at the counter now. Under these new conditions, the PO does not want customers to handle anything physically. No signature option. It would be great if EBAY MADE THAT CLEAR and devised rules around it to protect sellers. They, Ebay will have to once false claims start to pour in.