Trying to find a buyers phone number!

[mpit7628]

Hey there.  I haven't been on here for awhile.  I finally decided to sell a few items and listed  a few today.  I sold a Masterpiece doll within minutes of listing it.  In trying to find the buyers address I have noticed that the phone number wasn't provided.  When using the online customs forms, a phone number is needed or the form won't go through.  Every time I do an advanced search to find buyer information I am told " this feature has been deprecated"  What!!!  What does that mean?  I know I can send the doll if I fill out the forms at the post office with out the phone number but it is much easier to fill out the forms online and print them up.  With out a phone number this isn't possible.

[ypdc_dennis]

You should see the phone number (if there is one) by going to your eBay Sold section and selecting "View order details" from the More actions dropdown menu (on right side of the sold item).

Phone number will be the line under the address.

...

Use your own phone number or 0000000000 if you can't find one for the buyer.

-..-

[pmlinne]

For the future, you can set up your account so that buyers need to provide their phone number.   Go to  the section "Account" , then "Site Preferences".   Select "Selling Preferences", then find"Shipping Preferences".    One of the option is called "Require Phone Number for shipping" - ( I think it is about half way down the list of options)  check the box to say Yes.  

Hope this works for you.   It originally took me a while to find it.  

[silverpinups]

You can also find the phone number by logging into your PayPal account and clicking on the transaction details. 

[hiddentalcraft]

Not available anymore

[siberianbushingcanada]

Yes, I confirm that this way works

[lucky9092]

I also have sold a few items to customers in the USA lately that don't have their numbers listed either on ebay or paypal. Paypal requires this to make cross border shipping labels but does not make it a mandatory requirement for paypal users. Not only is it nicer to be able to make shipping labels from home, it saves time at the post office and saves money for the seller in the form of Canada Post rebates.

I have written to paypal customer service about this and they said they would consider the suggestion. I'm not keeping my fingers crossed...

[kh-leslie]

Hello Everyone,

Due to the age of the thread, it has been closed to further replies.  Please feel free to start a new thread if you wish to continue to discuss this topic.

Thanks for understanding!

[reallynicestamps]

Is there anything like Canada 411 or Yellow Pages.ca for your customer's country?

Although so many people have dropped landlines, it may not be useful.

The "000" seems to work fine as a workaround, though.