eBay fees adding up to 75% of gross profit

I sold an item with a gross profit of $20.40. eBay charged 20.8% for whats supposed to be an 11% ad fee and 28.7% final value fee which I've heard is only supposed to be 13.5%. After shipping label and regional taxes eBay has taken over 75% of my gross profit. Why has eBay overcharged on ads and final value?

Accepted Solutions (1)

Accepted Solutions (1)

Yes as listed in the original statement I had a promotion set at 11% yet was charged 20.8% on it.

 

The Promoted Listing fee is added to the normal selling fee.

So if your item was normally charged a 9.8% fee and you chose to add a PL fee of 11%, you were choosing to pay a total percentage of 20.8%, because both fees are charged.

Did you think you were only going to pay the 11%? It is higher than the 9.8% selling fee and I can see why you might make that mistake.

You can opt to use only the 2% minimum PL fee.

Which would have made your total selling fee 11.8%

 

And again, eBay calculates its fees on the buyer's payment, including sales taxes which vary from destination to destination.

Answers (3)

Answers (3)

Fees are based on the full transaction. That means the total the fees are calculated on includes the item price, the shipping (with some partial exceptions), and the tax (if applicable).  So if you sell an item for $20 with $20 shipping + tax, the fees will be calculated on $40 instead of $20. If you have promoted listings turned on, you might also get additional fees from that (again, on the item, shipping, and tax).

Your gross payment is what you receive from the buyer.

This does not include the taxes (which go to their government) nor shipping (which you pay to your shipper).

Nor does it include your procurement cost, your packaging costs, and some overhead like printer ink and storage costs.

jtg204
Community Member

Are you calculating fees on the item price alone or the item price plus what buyer pays for shipping? 

Fees are based on item price and shipping, not the item price alone.