someone said their son bought an item they were unaware of,E-bay charged me selling fee,but had to relist

[121turbo]

I was charged a selling fee for something i did not sell

[reallynicestamps]

The kid, eh? Usually it's the cat. Or the babysitter.

Because I am skeptical of these 'it wasn't me' claims, I would be thanking the buyer for the information, opening an Unpaid Item Dispute (heidi gives the method above) and recovering my fees. You have up to 32 days to do this.

The further advantages of this are that the bidder, who lets just anyone use her account, gets a Strike for non-payment,which may restrict her ability to bid on eBay in future. In addition, she cannot leave feedback for you.

You can set your Seller Preferences to Block bidders with Strikes for non-payment. It is also useful to set a Preference that will Block bidders who do not have active Paypal accounts. If you were using Fixed Price listings, you can also require Immediate Payment.

[heidilynn0_3]

Hi ..there are only 2 ways to have final value fees credited..an unpaid item dispute or a mutual cancellation if buyer and seller are in agreement.

I posted this on another thread this morning..

Occasionally both buyer and seller mutually agree to cancel a transaction. Here is how to handle..

http://pages.ebay.ca/help/sell/cancel-transaction-process.html

Need to know that buyer agrees and will accept when eBay asks.