Probably an eBay issue.
EBay has a lot of legacy code and often glitches.
Glad to see you have so much interest in your first offerings.
May I offer a word of advice from a grouchy old lady? If your 'possible buyer' is asking a lot of questions, you may not be happy if he actually does win. In my experience (over 30 years in mail order) these high maintenance buyers are the ones who will continue to give you trouble and will in the long run lose you money.
Remember to ship with tracking.
https://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e1s1
Use Signature Confirmation. For a buck fifty, it's the best insurance you can get with sketchey types. And sadly, new sellers attract scammers especially on high value/high fraud items-- like games.
Don't ship overseas until you have at least 10 DSRs and know what DSRs mean.
Paypal will put a 21 day Hold on your customer's cleared payment. You can still use the money to buy a (discounted) shipping label.
Don't ship until you see the money in Paypal. Emails don't count.
Best wishes.
If you have more questions, other posters will be waking up soon.
