hello i sold an item on ebay to a buyer which is now trying to pull off
another item (for example. sunglasses) that are completely different
from the one's he bought from me, how should i report this.
no he's trying to say that the item was damage upon arrival, when it was
in spectacular condition when i shipped it, he sent pictures of a
simular item but the item is of a different color, and to my
understanding he's trying to get his money back