
03-23-2014 01:02 PM
Hi, I haven't been shopping around on here for a while, but today when I was, I remembered from the last time that on a search for something, say clothing where you put in your preferences for colour style, etc. and click on See All isn't working at all. Anyone else having a problem? Thanks
03-24-2014 09:21 PM
So sorry to bug you again, but I just can't get in to refine my search for something. Phoned ebay, I usually have good results from reps, but as much as she tried, I don't think she really knew what I was talking about. She said to clear cache, which I do on a regular basis, but nothing.
Could I trouble someone, if you've got a spare minute, to try a search for example a dress, etc.and try to refine the search by clicking on See All, to see if you can put in your preferences for colour, length, etc.
Would really appreciate it - trying to get my sister a gift and suddenly there's no way I can get in.
THANKS VERY MUCH
03-25-2014 01:13 PM
I searched for dress in womens clothing and can use the 'see all' function although it does take a second to pop up. Have you tried using 'More Refinements' which is near the bottom left? The functions worked for me on both IE and Firefox.
03-25-2014 02:26 PM
ditto, 'see all' brought up a pop-up box with many ways to narrow the search, but it took a good 3 or 4 seconds to come up. Since it is a pop-up box, do you have any kind of pop-up blocker turned on? A browser option, or even something part of anti-virus software perhaps?
03-25-2014 04:13 PM
pjcdn & stouffvillejen - thank you both so much for your help. This is so weird, I've used this function so many times before, infact I have Saved Searches which have all the refinements there - one just about 2 weeks ago. Anyway, even clicking on more refinements hasn't worked - checked to see that my pop up blocker wasn't on, and it isn't. I've always used IE8. I did notice, maybe it was there before when it worked, that when I press on See All for a second the word javascript pops up at the very bottom left hand side. I thought for sure I had java installed, but checked and it wasn't there. So I installed it.......still nothing.
Anyway, again thanks - the gremlins must be invading my computer, but this really is a pain. Any other good Samaritan got any ideas?
Bye for now