"The toll free numbers that I googled"
Why use Google (offering old outdated information)?
eBay offers telephone support. Click on "Customer Support" (top row at right) and take it from there.
Your best alternative is to ask your question here.
All we can find is that the original poster, registered on eBay a year ago, has made three purchases in the last three weeks. No positive feedback has been received yet indicating payment.
If there is a question, it could be asked here for faster and most likely more accurate answer.
