10-02-2013 04:10 PM
I received the package today, but when I opened it the item was not there.. I want to file a case for me to have refund, But I dont know how..please help
10-02-2013 04:24 PM - edited 10-02-2013 04:24 PM
Before you file a case or do anything, can you describe how the item was sent and from where?
Was is shipped via Delivery confirmation?
Did you sign for it?
Which country did you buy it from?
Also......... not that it really matters but just for curiositie"s sake............. what was it and what was the price?
10-02-2013 04:26 PM
The only thing that I can see that you bought was a $115 watch shipped from the States via the Global Shipping Program.
Is that the item?
10-11-2013 01:40 AM
10-11-2013 10:10 AM
I don't know why the transaction id would show as invalid. If that's happening then call eBay and ask them why you're having trouble getting to the case.
Did you file a case for item not received or item not as described?
10-11-2013 10:14 AM
What was the date of purchase?