I get the message 'Please enter a valid package weight.' while there is no field to enter weight

stumyp
Community Member

I'm trying to sell an item.

Filled in all the fields and configured shipping. After hitting "Continue" I get error message:

 

Please provide the correct information in the highlighted fields.
  • Weight - Please enter a valid package weight.

 

the link under "Weight" sends me nowhere, there is no such anchor in the document,  no hidden fields with name weight ...

 

Very strange.

 

 

 

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I get the message 'Please enter a valid package weight.' while there is no field to enter weight

I have also found that you can't enter measurements in inches, then weight in metric. Use one or the other...I'm of an age that I STILL can't get my head around metric!

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I get the message 'Please enter a valid package weight.' while there is no field to enter weight

stumyp
Community Member
One more thing - it happens in Chrome,
Firefox is fine.
So I can say it is browser problem...
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I get the message 'Please enter a valid package weight.' while there is no field to enter weight

Close the computer and let the whole thing simmer for half an hour or longer. Take the dog for walk.


When you get back, the incomplete listing will show up on the Category page. It should work fine.

BTW, use Options to find the dropdown menu that will change your measurements to metric. Canada Post went metric in 1974 and anything else you use will be inaccurate.

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I get the message 'Please enter a valid package weight.' while there is no field to enter weight

Thanks,
I ended up using Firefox and Android based client to finish my postings.
No Chrome support ?
Message 4 of 5
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I get the message 'Please enter a valid package weight.' while there is no field to enter weight

I have also found that you can't enter measurements in inches, then weight in metric. Use one or the other...I'm of an age that I STILL can't get my head around metric!

Message 5 of 5
latest reply