I sold an item and the buyer did not pay. I opened a case on the item and when I went to close the case I accidentally hit item paid.HELP

perfect_online_shopping
Community Member

I sold the item and mark it as paid by mistake when closing the case. Now I am being marked and charged as if it was paid when in fact the member never paid nor received the item.

 

Help please 

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I sold an item and the buyer did not pay. I opened a case on the item and when I went to close the case I accidentally hit item paid.HELP

Hi .. Use Customer Support ,, contact ebay and call. I think they will correct for you.

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