Is adding charges allowed

[get604]

A seller asked me to pay him an extra insurance charge after the sale completed. He sent a separate message asking me to add this. Is that allowed?

[leb17 · Accepted solution]

Hi

No it is not allowed and can be reported to ebay.

[heidilynn0_3 · Accepted solution]

Decline and send seller this link..

http://pages.ebay.ca/help/policies/selling-practices.html

Refer him to shipping and handling section and state ..i anticipate shipping of my item.

If refuses and refunds , leave appropriate feedback and low DSRs . 1 is lowest. Do not accept a mutual cancellation.

[heidilynn0_3 · Accepted solution]

PS.. Insurance covers the seller's butt , not yours.

[get604]

I had a damaged product arrive once and tried to get coverage from the shipping company. After a long battle I got nothing from them. They can always blame the sellers packing or lack of it. Insurance isn't worth squat. In that case it was lousy packing, seller was unreasonable as well. In the end I won the dispute thru paypal.

[reallynicestamps]

get As the buyer, the insurance is useless to you. It covers the seller- who is the one on record as buying the insurance.

Your insurance is doing what you finally did -- going to Paypal.

Sellers are not allowed to make insurance an option for exactly that reason: they would be making the buyer choose to help protect the seller. There is no benefit to the buyer.

However, most sellers will purchase insurance and include the cost in the Shipping and Handling cost. This is okay with eBay. But if there is a dispute, the seller should be refunding the buyer and then going to the insurance for relief.

In that order.