" i only charge what the post office charges. No handling fee or any other hidden fee's."
You sell McDonald's cards in lots of 8 or 10.
What is the actual postage you affix on each envelope? Cdn$1.80 (up to 100g) or Cdn$2.95 (up to 200g)
This is the amount of postage a buyer sees.
"your missing the point."
????
You sell hockey cards in lots of eight or ten. I checked two similar listings.
If a buyer purchases one (1) lot, eBay charges the buyer a flat rate of US$3.50 or Cdn$ 4.85 within Canada
If a buyer purchases three (3) lots, eBay charges the buyer a flat rate of US$10.50 (US$3.50 each) or Cdn$ 14.54 within Canada.
When listing you did not provide a discount for multiple purchases. Many sellers do.
What am I missing?
If it is important to you to only charge "actual shipping" and the actual shipping is known to you, why use a flat rate which is substantially more than the actual postage?
By the way, there is nothing wrong charging Cdn$ 4.85 shipping per lot. That is quite reasonable for one lot, considering handling and packaging material. However, you will find a few buyers who will match the amount of postage on the envelope to the shipping amount that was charged.
If they see $1.80 in postage and were charged $4.85, someone may very well post a "4" instead of a "5" for "shipping charge".
DSRs are a question of opinion - the buyer's opinion.
Buyers do not believe we even pay for postage and if we do, it is at a steep discount.
As soon as you charge an additional amount to the cost of the widget, you are opening your self to ratings and comments.
And? No. Just because the buyer saw and paid the amount, does not mean they agree with the "extra" amount you are charging.
It doesn't matter what the PO charges. If you are only passing along direct costs, are you only charging what you paid, for the cards? Of course not, you marked those up.
Going to "free" shipping increased my sales. Increased my profit. Buyers pay exactly the up front price they see, no add-on extras. Buyers hate add-on amounts.
@toby**bleep**zu wrote:The shipping cost dsr isn't going to count for anything come feb so don't worry about it. Just tell canada post they can't be slow.
The Shipping Cost DSR hasn't counted for anything regarding seller performance for more than a year (Spring 2014 Seller Update).
The OP has a damaged ego because they have a 4.9 for Shipping Cost, only someone who took the time to hover over the stars would even know they had 4.9 and even for those that did I doubt it would make any difference to their purchasing decisions.
so now what?????????????? in FEB when it changes sellers ship same day as buyer pays but post office and customs hold up the item we are going to get dinged for that now. Again not in our control.
Not quite......there will be no ding if ANY of the following apply:
Acceptance scan by the post office within your handling time.
Delivered within the delivery estimate.
Buyer answers YES to the question "did this order arrive on time".
To add to the above......
If you use a Generic shipping service such as "standard International" the delivery estimates that eBay shows are usually pretty reasonable, if you add a day or two to your handling time this will further extend the delivery estimate.
For a lot of International destination eBay doesn't even provide a specif delivery estimate, not clear how they will handle those other than asking the buyer if it arrived on time (which will be weird if there is no estimated delivery time).
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