Problem with "A payment you received has been cancelled"

The problem is that eBay would not update the transaction as unpaid, even though the PayPal transaction ID disapears from sale details, such payment is still showing as pending (hour glass) thus preventing opening an unpaid dispute and claiming the fees back.

Anyone found a workaround (beside calling eBay about $10 transaction that I want my fees back from) ?
Message 1 of 10
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9 REPLIES 9

Problem with "A payment you received has been cancelled"

Btw I think eBay should be paying us if there is a problem with the platform that requires a call, they should reimburse us for the wasted time.
Message 2 of 10
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Problem with "A payment you received has been cancelled"

Right.....and a cow just flew by my office window, too! :^O
Lol...
AXE
Message 3 of 10
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Problem with "A payment you received has been cancelled"

Hey, Dip, where'd yer last post go?... (3 of 3)....I must be really seein' things today...:O
I thought it was pretty funny, but I guess someone didn't think so!! LOL

AXE
Message 4 of 10
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Problem with "A payment you received has been cancelled"

I got an email from eBay and at least one lurker and Jerri from eBay did not share your sentiment :-(.

Jerri did not seem to mind my suggestion of eBay paying us for wasted time 🙂

To anonymous lurker: MYOB
Message 5 of 10
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Problem with "A payment you received has been cancelled"

One of the reasons I stopped posting much to this board. Someone has problems grasping the fundamentals of free speech.
Message 6 of 10
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Problem with "A payment you received has been cancelled"

Some folks do not get better things to do on eBay than snitching.

Anyway, I am off to selling some s*... ooops, almost said it ... *tuff
Message 7 of 10
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Problem with "A payment you received has been cancelled"

I guess posting a link to the new CeeLo Green song would be out of the question then?
Message 8 of 10
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Problem with "A payment you received has been cancelled"

I had the same problem with a buyer that cancelled payment. She did email me about a week after and asked for a new invoice that I had to send via paypal. Once her e-check cleared I had to manually change the status to paid.
Not sure what I would have done if the buyer hadn't decided to pay for the item.
Have you tried using live chat, they may prove useful for once and be able to help you.
Message 9 of 10
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Problem with "A payment you received has been cancelled"

I sent this buyer payment reminder and he send new payment. I had another buyer with same issue 2 weeks ago, he ignored my request. I would post his ID but Jerri from eBay Moderation Team might get too excited.

The problem with live-chat is that you sped 20-30min on it. If sale was $10, FV fees are $1 if you are TRS, then your effective payout for this task is $2/hr. Cheaper to let go, say it's tip for Jerri to keep us safe here.
Message 10 of 10
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