Purchase not delivered

nei.ca0
Community Member

On 21/08/14 I purchased and paid for an electric motor. The seller accepted payment and ws supposed to ship the item the following day. I contacted the seller on 1/9/14 to discover that the seller had in fact forgotten to ship my item. It is now past the delivery date and I have no way of finding out where my item is. What can I do?

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Purchase not delivered


@nei.ca0 wrote:

On 21/08/14 I purchased and paid for an electric motor. The seller accepted payment and ws supposed to ship the item the following day. I contacted the seller on 1/9/14 to discover that the seller had in fact forgotten to ship my item. It is now past the delivery date and I have no way of finding out where my item is. What can I do?


What method was used to ship the item (Canada Post/FedEx/UPS/Grey Hound)?

Did the seller give you a tracking number?

Have you asked the seller for one?

 

Did you pay using paypal?

Then you have 45 days to file a claim for non-delivery.  Deadline to file would be OCTOBER 3.

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Purchase not delivered

"What can I do?"

 

Contact the seller by phone and ask him how and when your item was sent.

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Purchase not delivered

What does the tracking show?

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