On Mar 27, 2013 I sold an item on E-bay marked as a presale. I 100% secured one but I did not have one in hand. So I put it on E-bay since the shipping dates started April, 9th and expected to have it before 30 days was up.
A few days ago this huge delay popped up on the website saying it would be delayed until August/September. On my E-bay listings I put "This is a presale. This (item) is suppose to be shipped mid to late April. Any delays the (production centre) has in production or shipping is not my responsibility. As soon as it arrives I will ship it out.".
I got an E-mail from the guy/she he bought the item yesterday saying how I said 100% that I would ship it out in April which I did not and how people already have it that I need to refund his money. This was in respond to a previous E-mail I sent him about the delay 9 days before.
So I contacted E-bay and he said that he looked over the listing and said that everything looked good so there should be no reason why I would need to refund him because of the delay and how it is already released and people have it. He told me it was clear that I said it could be delayed.
So what do I do? Refund him or just see what happens? I will get the item and I will ship it out but I do not know when.
